Your Privacy Choices
California Consumer Privacy Act (CCPA) Rights
Do Not Sell My Personal Information
Good news: PetCareSchedule does NOT sell your personal information. We do not share, rent, or sell your data to third parties for monetary compensation.
We only share your information with service providers necessary to operate the platform (payment processing, email delivery, cloud storage) under strict contractual obligations to protect your data.
Your California Privacy Rights
If you are a California resident, you have the right to:
- Know: Request information about what personal data we collect and how it's used
- Delete: Request deletion of your personal information
- Opt-Out: Opt-out of the "sale" of personal information (we don't sell data)
- Non-Discrimination: Exercise your rights without receiving discriminatory treatment
Categories of Personal Information We Collect
- Identifiers: Name, email address, account ID
- Commercial Information: Subscription tier, payment history
- Internet Activity: Pages visited, features used, device information
- Pet Information: Pet names, photos, medical records (user-provided)
How We Use Your Information
- Provide pet care scheduling and reminder services
- Send FDA recall alerts
- Process subscription payments
- Improve our platform and features
- Communicate about your account
Third Parties We Share With
We share information only with service providers:
- Stripe: Payment processing
- MailerLite: Email delivery
- AWS S3: File storage (pet photos, documents)
These providers are contractually prohibited from using your data for any purpose other than providing services to PetCareSchedule.
Exercise Your Rights
Request Data Deletion or Information
To request deletion of your personal information or to receive a copy of what data we have collected about you, please:
- Log in to your account and visit Profile Settings → Delete Account
- Or email us at: [email protected]
We will verify your identity and process your request within 45 days as required by CCPA.
Opt-Out of Data Sharing
While we do not sell your personal information, you can opt-out of data sharing with our service providers by submitting a request below.
Note: Opting out may limit service functionality (e.g., no email reminders, no payment processing).
Verification Process
To protect your privacy, we verify your identity before processing data requests. We may ask you to:
- Confirm your email address
- Provide account details (username, last login date)
- Answer security questions
Contact Us
For questions about your privacy rights or to submit a request, contact us at:
Email: [email protected]
Subject Line: "CCPA Privacy Request"