1. Information We Collect

We collect the following types of information:

Account Information: Name, email address, password (encrypted)
Pet Information: Pet names, photos, breed, birthday, weight, medical records
Care Routine Data: Scheduled care tasks, reminders, completion history
Payment Information: Processed securely through Stripe (we do not store credit card numbers)
Usage Data: Pages visited, features used, device information, IP address

2. How We Use Your Information

We use your information to:

Provide and improve the PetCareSchedule service
Send care routine reminders and FDA recall alerts
Process subscription payments
Communicate with you about your account and service updates
Analyze usage patterns to improve our features
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Stripe (payment processing), MailerLite (email delivery), AWS S3 (file storage)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In the event of a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your information.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use SSL/TLS encryption for data in transit and encrypted databases for data at rest. Pet photos and documents are stored in secure cloud storage (AWS S3). While we implement robust security measures, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Opt-Out: Unsubscribe from marketing emails (care reminders will continue)
Data Portability: Export your data in a machine-readable format

To exercise these rights, visit your account settings or contact us at [email protected].

6. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings, but disabling cookies may limit functionality.

7. Email Communications

We send the following types of emails:

Transactional: Account confirmations, password resets, billing receipts (cannot opt-out)
Service: Care routine reminders, FDA recall alerts (can customize frequency)
Marketing: Product updates, tips, promotions (can opt-out anytime)

8. Children's Privacy

PetCareSchedule is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, how it's used, and to request deletion. To exercise these rights or opt-out of data sharing, visit our Your Privacy Choices page.

10. International Users

PetCareSchedule is based in the United States. If you access the Service from outside the US, your information will be transferred to and processed in the United States. By using the Service, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
Mail: PetCareSchedule, [Address to be added]